Sales Tax:  Texas  residents will be charged the current sales tax the state has given Blue Water Ships Stores to charge.  Shipping is taxable.

Shipping Courier: Most items are shipped out United Parcel Service (UPS).  Please allow 3 to 5 business days from shipment to delivery.

Shipping Costs: All products are charged actual cost as charged by selected carrier.  Items that do not show a shipping weight are either oversized or special packaging.  We will contact you with the shipping charges prior to processing your order.

In Stock Items:  All in stock orders received by 1:00p.m. central time during normal business days will be shipped out in 1-2 days.  Orders received on Holidays or weekends will be shipped out in 1-2 days of the following business day.  Some purchases may be delayed pending verification of your credit card.

Out of Stock Items:  Due to high volume of purchases of some items and special orders or due to circumstances beyond our control, some items may not be available the day of your order. Out of stock items are usually shipped out within 2 to 3 weeks.  We will email you to keep you updated on those orders.

International Shipping:  If you are an international customer, you may incur import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance are your responsibility; Blue Water Ships Stores cannot predict these; you should contact your local customs office for information. When ordering from bluewatershipsstore.com, you're considered the importer of record and must comply with your country's laws and regulations. Customs forms for all international packages list the value of your order.

To properly process an international order, please be aware that Blue Water Ships Stores will ship only as far as a major port address in the United States.  It will be your responsibility to make all payment arrangements with a carrier of your choice to ship from that major US port address to the destination you choose.

Please make these arrangements with a carrier and advise us of the complete shipping address of the port you choose. We will ship to the desired address upon receipt of payment in full.  Payment must be made in US dollars via a wire transfer, American Express, or PayPal.

If you are using a American Express or PayPal, the shipping address must be an authorized/verified ship to address registered with your credit card company.  Kindly fax a copy of both sides of the credit card you would like to use for payment of this order and include a copy of a government-issued photo identification document. Please also include the complete name, address, phone number, fax number and email address (if available) of the issuing bank for this credit card.  Additionally, in order to verify your account with the credit card company, we will need the complete billing address and full name as it appears on the credit card. 

Once we receive and confirm all payment and delivery information as outlined above, we will bill your credit card and ship the order to the US port address that you designate. 

With the shipment of your order, we will include one original invoice and two copies of that invoice.   

In addition to the pre-payment of your order and freight charges from our store to the designated US port, you will be responsible for any and all other applicable documentation, taxes, tariffs, duties, import fees, transit fees, handling fees, freight costs and/or delivery fees.

Price Changes:  Prices are subject to change without notice.

Customer Service:  If you have any questions regarding our products or your purchase, please contact  websupport@bluewatershipsstores.com.

Returns Policy:  All non-video items are guaranteed against defects in material and workmanship for a period of 30 days from date of shipping.  If non-video items are returned within 30 days, we will exchange for same non-defective item.  All video sales are final.  We offer immediate exchange for defective videos (same title only) if returned within 30 days of shipping.  Some items that may cause public health concerns can not be returned, so please make your choice with care on those items.  ALL RETURNABLE ITEMS MUST BE IN NEW CONDITION, IN ORIGINAL PACKAGING FOR EXCHANGE.

Please include Internet Order Number and original receipt with return.  Returns will be handled as promptly as possible and you will receive an email confirmation when your credit card has been credited.

All returned goods may be shipped via carrier or returned in person to:

Blue Water Ships Stores
Attn: Return Goods (Include Internet Order Number)
2030 Marina Bay Drive
Kemah, TX 77565
(281) 334-7583

Restricted Territories:  In many cases, our suppliers restrict us from sales destined for specific areas.  If you would like to purchase a product and you are not located within our specified region, contact us and we will forward your inquiry to the responsible distributor within your area.  The following is a list of products and the geographic region in which we may ship their products.  Any manufacturers not listed below can be assumed to not have a geographic restriction.